Effective Date: [January 22, 2025]

Welcome to Meklis Manor (hereinafter referred to as “we” or “our”). We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect the personal information you provide when using our services. By accessing or using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

a. Information You Provide to Us:

  • Personal Information: When you create an account, make a purchase, contact us, or participate in other activities, we may collect your name, email address, phone number, billing and shipping addresses, and payment information.
  • Account Information: We collect details you provide when creating an account, such as your username and password.
  • Payment Information: If you make a purchase or payment, we collect payment details like your credit card number, billing address, etc.

b. Automatically Collected Information:

  • Log Data: This includes your IP address, browser type, operating system, browser language, access times, pages visited, and other data related to website interactions. This information is used to analyze website performance and improve user experience.
  • Cookies and Tracking Technologies: We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us track your preferences, analyze site usage, and display personalized ads. We may also use web beacons, pixel tags, and other tracking technologies to collect data to better understand your interactions with our services. Please refer to our Cookie Policy for more details.

c. Information from Third Parties:

  • We may receive information about you from third parties such as payment processors, social media platforms, or advertising partners.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage our services: We use your information to process orders, provide products and services, verify your identity, manage accounts, and offer customer support.
  • To improve our services and website: We analyze collected data to enhance website functionality, improve user experience, and optimize products and services.
  • To communicate with you: We use your information to stay in touch, including sending order confirmations, shipping updates, promotional materials, user surveys, and customer support responses.
  • To fulfill legal obligations: We may process your information as required by law, regulations, or government orders, and to prevent fraudulent activities.
  • Personalized Advertising: We may use your information to display ads relevant to your interests or for promotional purposes based on your activities.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information under the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist in website operations, payment processing, data analysis, hosting services, or advertising.
  • Legal Requirements: We may disclose your information to law enforcement, regulatory agencies, or other legal authorities when required or to protect our legal rights.
  • Business Transfers: In the event of a merger, sale, or asset transfer, we may transfer your information to the new owner or controlling entity, provided they continue to comply with this Privacy Policy.
  • Partners and Advertisers: We may share aggregated information and analytics with partners and advertisers in compliance with applicable privacy laws for research and advertising purposes.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. Specifically, we retain your information to:

  • Complete any unfinished business related to transactions with you.
  • Resolve disputes or complaints.
  • Comply with legal obligations, legal proceedings, and enforcement requests.

In accordance with GDPR, you have the right to request the deletion of personal data, except where we have lawful reasons to continue processing it.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access: You can request a copy of the personal information we hold about you. Under GDPR, you have the right to obtain this information free of charge in a reasonable timeframe.
  • Correction: You can request corrections to your personal information if it is inaccurate or incomplete.
  • Deletion: In certain cases, you can request the deletion of your personal data when it is no longer necessary for the purposes it was collected for or when you withdraw consent.
  • Restriction of Processing: You may request the restriction of processing your personal information in specific circumstances.
  • Data Portability: You can request to have your personal information transferred to another entity or to yourself.
  • Opt-out: You can opt out of receiving promotional communications at any time. You can unsubscribe via email or directly in your account settings.

If you are in the EU or the UK, you can exercise these rights under GDPR. If you are in California, you can exercise your rights under the California Consumer Privacy Act (CCPA).

To exercise these rights, you may need to provide documents such as valid proof of identity or proof of residence. Please contact us via the details below, and we will process your request promptly.

Contact: meklismanor@gmail.com

6. Security

We implement appropriate technical and organizational measures to secure your personal information, including encryption, authentication, and access controls. However, please note that no method of data transmission or storage is 100% secure. It is your responsibility to keep your account credentials confidential and avoid using public devices to access our services.

7. International Data Transfers

As a global business, your information may be transferred to and processed in countries outside of your own. We ensure that such transfers comply with applicable data protection laws and take appropriate measures as required by GDPR to protect your data when it is transferred outside of the European Economic Area (EEA).

When processing data in countries outside the EU, we ensure compliance with GDPR requirements by entering into data processing agreements or adopting other legal safeguards.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected such information, we will promptly take steps to delete it.

In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page, along with the updated effective date. If the changes are significant, we may notify you via email or display a banner on the website. Please review this page regularly to stay informed of any updates to our privacy practices.

11. Cookie Policy

a. Definition and Usage of Cookies:

Cookies are small text files stored on your device when you visit our website. They help us recognize your browser and collect information about your website usage. We use cookies to:

  • Enhance website performance and ensure site functionality;
  • Analyze website usage and improve your experience;
  • Display personalized ads and content based on your browsing behavior.

b. Types of Cookies:

  • Essential Cookies: These cookies are necessary for the basic functioning of the website and cannot be disabled. For example, they allow you to log in to your account or complete a purchase.
  • Performance Cookies: These cookies collect information on website usage, helping us improve website functionality and user experience, such as which pages are most visited.
  • Functionality Cookies: These cookies remember your preferences, such as language or region, to provide a more personalized experience.
  • Advertising Cookies: These cookies are used to show personalized ads based on your interests. They also help us measure the effectiveness of our advertising campaigns.

c. Managing Cookie Settings:

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, or choose to accept cookies on a case-by-case basis. If you disable cookies, some website features may not work properly, affecting your experience.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our Cookie Policy, or if you wish to exercise your privacy rights, please contact us:

Email: meklismanor@gmail.com